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GF CSIS Senior Investigation Manager Singapore

 

Salary: Competitive

Location: Singapore

Job Type: Permanent, Full time

Company: Citibank NA

Updated on: 31 May 16

 

 

Position Description:

 

The Senior Investigation Manager - Singapore has the responsibility and is directly accountable for CSIS Investigations operations for Singapore, Malaysia, Vietnam and Indonesia. The Senior Investigations Manager Singapore works with a team of country managers and investigators ensuring that the company interests are protected and in compliance with regional statutory, regulatory and business regulations through thorough investigations and management oversight.

 

Responsibilities:

 

The Senior Investigation Manager - Singapore provides leadership, expertise, and guidance relative to the company processes and risks, projects, issues and initiatives regarding investigations throughout the North ASPAC region to a diverse and geographical team of investigators. These responsibilities include:

 

  • Ensure that allegations of fraud and misconduct, Code of Conduct and ethics are properly investigated and managed in a professional and consistent manner
  • Ensure an efficient and responsive investigative team that can operate throughout the North ASPAC region
  • Oversee and manage complex/high level investigations within North ASPAC
  • Ensure compliance with all Statutory and Corporate policies in relation to external and internal investigations
  • Assesses fraud and related risks and work with country in-business partners, such a Risk, Compliance, Internal Audit, Human Resources, Technology and Legal to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property
  • Develop and maintain working relationships with business management officials in North ASPAC, such as HR, CBMs, Legal, FinCon and others key stakeholders
  • Data quality review on a regular basis against corporate Standards and a Balanced Scorecard
  • Ensure investigations data quality in the case management system, through regular analysis and review
  • Develop and maintain effective relationships with law enforcement and intelligence agencies, Sister Banks network, and industry professional associations as appropriate
  • Ensure timely investigation and closing of cases through case aging analysis reviews
  • Attend various in-country business meetings as appropriate to review and discuss investigation issues and key metrics
  • Implement investigations related Policies, Standards and Procedures
  • Ensures investigations staff are appropriately trained and informed on the most recent fraud schemes, trends and related investigation techniques and intelligence
  • Work closely with the CSIS regional Fraud Risk Manager in identifying fraud risks and trends
  • Conduct timely required performance and rating reviews with assigned staff and enter results in the talent management system

 

 

Qualifications

Education and Experience:

 

  • University degree, along with a minimum of 10 years experience as an investigative professional, which included managing an investigation team or unit involving financial related frauds/crimes
  • Experience of 10+ years in Law Enforcement, which included managing an investigation team or unit involving financial related frauds/crimes or 10 years in management position in financial services industry with responsibility over investigations related activities

 

 

Qualifications:

 

  • Possess strong verbal and written communication skills, and the ability to formulate and articulate investigation strategies and solutions to all levels of management in a context that aligns with the corporate culture of the organization
  • Effective at developing internal and external alliances. Experience as a liaison with local government and law enforcement/information sources and private industrial security
  • Understanding of investigative skills i.e., interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and giving/presenting evidence at civil, criminal, and/or disciplinary proceedings.
  • Excellent working knowledge of investigations procedures, with an understanding and working knowledge of basis computer skills to include Windows-based software applications such as Word, Excel and PowerPoint
  • Previous regional experience preferred
  • Regional language skills are advantageous
  • Experience in conducting and assessment of complex fraud and related allegations and recommendation of approach
  • Ability to brief senior management and provide concise and professional advice
  • Investigation experience with large global or multinational organization is desirable
  • Knowledge of relevant and criminal laws concepts and procedures is desirable
  • Knowledge of financial services products and services, controls and compliance is desirable
  • Experienced in preparing a brief of evidence for civil or criminal action desirable

 

 

Other Skills:

 

  • Exemplary and unquestionable personal integrity and moral compass
  • Excellent active listening skills
  • Ability to manage/delegate and coach/mentor
  • Analytical skills, with significant attention to detail
  • Strong strategic and political awareness
  • Ability to work with others at all levels within the organization
  • Ability to manage conflicts and conduct difficult discussions if required
  • Self-confidence to take a firm stand and energetic persistence if necessary
  • Strong work ethics and created ability to achieve identified goals
  • Strong communication and presentation skills
  • Demonstrated ability to work with senior management and external parties, as required

 

 

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Security
  • Travel Time: No
  • Job ID: 16028496

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