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GF CSIS Senior Investigation Manager Singapore


Salary: Competitive

Location: Singapore

Job Type: Permanent, Full time

Company: Citibank NA

Updated on: 31 May 16



Position Description:


The Senior Investigation Manager - Singapore has the responsibility and is directly accountable for CSIS Investigations operations for Singapore, Malaysia, Vietnam and Indonesia. The Senior Investigations Manager Singapore works with a team of country managers and investigators ensuring that the company interests are protected and in compliance with regional statutory, regulatory and business regulations through thorough investigations and management oversight.




The Senior Investigation Manager - Singapore provides leadership, expertise, and guidance relative to the company processes and risks, projects, issues and initiatives regarding investigations throughout the North ASPAC region to a diverse and geographical team of investigators. These responsibilities include:


  • Ensure that allegations of fraud and misconduct, Code of Conduct and ethics are properly investigated and managed in a professional and consistent manner
  • Ensure an efficient and responsive investigative team that can operate throughout the North ASPAC region
  • Oversee and manage complex/high level investigations within North ASPAC
  • Ensure compliance with all Statutory and Corporate policies in relation to external and internal investigations
  • Assesses fraud and related risks and work with country in-business partners, such a Risk, Compliance, Internal Audit, Human Resources, Technology and Legal to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property
  • Develop and maintain working relationships with business management officials in North ASPAC, such as HR, CBMs, Legal, FinCon and others key stakeholders
  • Data quality review on a regular basis against corporate Standards and a Balanced Scorecard
  • Ensure investigations data quality in the case management system, through regular analysis and review
  • Develop and maintain effective relationships with law enforcement and intelligence agencies, Sister Banks network, and industry professional associations as appropriate
  • Ensure timely investigation and closing of cases through case aging analysis reviews
  • Attend various in-country business meetings as appropriate to review and discuss investigation issues and key metrics
  • Implement investigations related Policies, Standards and Procedures
  • Ensures investigations staff are appropriately trained and informed on the most recent fraud schemes, trends and related investigation techniques and intelligence
  • Work closely with the CSIS regional Fraud Risk Manager in identifying fraud risks and trends
  • Conduct timely required performance and rating reviews with assigned staff and enter results in the talent management system




Education and Experience:


  • University degree, along with a minimum of 10 years experience as an investigative professional, which included managing an investigation team or unit involving financial related frauds/crimes
  • Experience of 10+ years in Law Enforcement, which included managing an investigation team or unit involving financial related frauds/crimes or 10 years in management position in financial services industry with responsibility over investigations related activities





  • Possess strong verbal and written communication skills, and the ability to formulate and articulate investigation strategies and solutions to all levels of management in a context that aligns with the corporate culture of the organization
  • Effective at developing internal and external alliances. Experience as a liaison with local government and law enforcement/information sources and private industrial security
  • Understanding of investigative skills i.e., interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and giving/presenting evidence at civil, criminal, and/or disciplinary proceedings.
  • Excellent working knowledge of investigations procedures, with an understanding and working knowledge of basis computer skills to include Windows-based software applications such as Word, Excel and PowerPoint
  • Previous regional experience preferred
  • Regional language skills are advantageous
  • Experience in conducting and assessment of complex fraud and related allegations and recommendation of approach
  • Ability to brief senior management and provide concise and professional advice
  • Investigation experience with large global or multinational organization is desirable
  • Knowledge of relevant and criminal laws concepts and procedures is desirable
  • Knowledge of financial services products and services, controls and compliance is desirable
  • Experienced in preparing a brief of evidence for civil or criminal action desirable



Other Skills:


  • Exemplary and unquestionable personal integrity and moral compass
  • Excellent active listening skills
  • Ability to manage/delegate and coach/mentor
  • Analytical skills, with significant attention to detail
  • Strong strategic and political awareness
  • Ability to work with others at all levels within the organization
  • Ability to manage conflicts and conduct difficult discussions if required
  • Self-confidence to take a firm stand and energetic persistence if necessary
  • Strong work ethics and created ability to achieve identified goals
  • Strong communication and presentation skills
  • Demonstrated ability to work with senior management and external parties, as required



  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Security
  • Travel Time: No
  • Job ID: 16028496

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