Odeda Cook's Blog

Salary: Competitive

Location: Singapore

Job Type: Permanent, Full time

Company: Citibank NA

Updated on: 31 May 16

Position Description:

The Senior Investigation Manager - Singapore has the responsibility and is directly accountable for CSIS Investigations operations for Singapore, Malaysia, Vietnam and Indonesia. The Senior Investigations Manager Singapore works with a team of country managers and investigators ensuring that the company interests are protected and in compliance with regional statutory, regulatory and business regulations through thorough investigations and management oversight.

Responsibilities:

The Senior Investigation Manager - Singapore provides leadership, expertise, and guidance relative to the company processes and risks, projects, issues and initiatives regarding investigations throughout the North ASPAC region to a diverse and geographical team of investigators. These responsibilities include:

• Ensure that allegations of fraud and misconduct, Code of Conduct and ethics are properly investigated and managed in a professional and consistent manner
• Ensure an efficient and responsive investigative team that can operate throughout the North ASPAC region
• Oversee and manage complex/high level investigations within North ASPAC
• Ensure compliance with all Statutory and Corporate policies in relation to external and internal investigations
• Assesses fraud and related risks and work with country in-business partners, such a Risk, Compliance, Internal Audit, Human Resources, Technology and Legal to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property
• Develop and maintain working relationships with business management officials in North ASPAC, such as HR, CBMs, Legal, FinCon and others key stakeholders
• Data quality review on a regular basis against corporate Standards and a Balanced Scorecard
• Ensure investigations data quality in the case management system, through regular analysis and review
• Develop and maintain effective relationships with law enforcement and intelligence agencies, Sister Banks network, and industry professional associations as appropriate
• Ensure timely investigation and closing of cases through case aging analysis reviews
• Attend various in-country business meetings as appropriate to review and discuss investigation issues and key metrics
• Implement investigations related Policies, Standards and Procedures
• Ensures investigations staff are appropriately trained and informed on the most recent fraud schemes, trends and related investigation techniques and intelligence
• Work closely with the CSIS regional Fraud Risk Manager in identifying fraud risks and trends
• Conduct timely required performance and rating reviews with assigned staff and enter results in the talent management system

Qualifications

Education and Experience:

• University degree, along with a minimum of 10 years experience as an investigative professional, which included managing an investigation team or unit involving financial related frauds/crimes
• Experience of 10+ years in Law Enforcement, which included managing an investigation team or unit involving financial related frauds/crimes or 10 years in management position in financial services industry with responsibility over investigations related activities

Qualifications:

• Possess strong verbal and written communication skills, and the ability to formulate and articulate investigation strategies and solutions to all levels of management in a context that aligns with the corporate culture of the organization
• Effective at developing internal and external alliances. Experience as a liaison with local government and law enforcement/information sources and private industrial security
• Understanding of investigative skills i.e., interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and giving/presenting evidence at civil, criminal, and/or disciplinary proceedings.
• Excellent working knowledge of investigations procedures, with an understanding and working knowledge of basis computer skills to include Windows-based software applications such as Word, Excel and PowerPoint
• Previous regional experience preferred
• Regional language skills are advantageous
• Experience in conducting and assessment of complex fraud and related allegations and recommendation of approach
• Ability to brief senior management and provide concise and professional advice
• Investigation experience with large global or multinational organization is desirable
• Knowledge of relevant and criminal laws concepts and procedures is desirable
• Knowledge of financial services products and services, controls and compliance is desirable
• Experienced in preparing a brief of evidence for civil or criminal action desirable

Other Skills:

• Exemplary and unquestionable personal integrity and moral compass
• Excellent active listening skills
• Ability to manage/delegate and coach/mentor
• Analytical skills, with significant attention to detail
• Strong strategic and political awareness
• Ability to work with others at all levels within the organization
• Ability to manage conflicts and conduct difficult discussions if required
• Self-confidence to take a firm stand and energetic persistence if necessary
• Strong work ethics and created ability to achieve identified goals
• Strong communication and presentation skills
• Demonstrated ability to work with senior management and external parties, as required

• Primary Location: Singapore,Singapore,Singapore
• Education: Bachelor's Degree
• Job Function: Security
• Travel Time: No
• Job ID: 16028496

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